UPDATED: Transaction was deleted by bank

1

Anyone know what “UPDATED: Transaction was deleted by bank.” is about?

2

@Tim_Smith Thanks for your post! This can happen when your bank removes a transaction in your real-life bank account. Since Goodbudget won’t automatically delete the transaction for you, you’ll instead see a note letting you know that the transaction is no longer recognized by your bank, so you can decide if it needs to be deleted.

In some cases, your bank may have removed a transaction and then replaced it with an updated one. In that case, Goodbudget may have already imported the updated transaction, and you may need to categorize and confirm that item, and then remove the old one.

For example, in GB you might see two Walmart transactions for 25, one will have the ‘UPDATED: Transaction was deleted by the bank’ note and the other will not. But in your online bank account, you’ll only have one Walmart transaction since the other was actually removed.

Hope that helps!

3

Gotcha. Thank you for the prompt response.

Might the bank have changed the amount of the transaction in the new version? Should take the time to find the replacements for the updated one or should I just delete the ones that say “updated”? If I look for the replacements, how will I recognize the transaction is a replacement?

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Hi @Tim_Smith – I believe I replied to your direct email, but I’m adding my reply here in case others have similar questions.

I think it’s up to your preference on how you’d like to handle those ‘UPDATED’ transactions in terms of when you delete them. But if you see the ‘UPDATED’ Note, it should be safe to remove and you can double check by heading to you online bank to make sure the item is gone.

Before you delete the item, be sure to take notice of the Payee so you know what to look for and can more easily spot its counterpart (if there is one) when it syncs down into your Goodbudget.

Thanks,
Karisa

7

So, I had a physical receipt. I found the transaction and it was an “updated” one. There was no double, though. This makes me confused. How should I understand this?

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Any thoughts?

9

Hi @Tim_Smith – In this case, your bank likely removed the original in your bank account, and replaced with a new version (or just updated the same transaction with new information). When that happened, Goodbudget was informed of the update and then resurfaced that original transaction to you by marking it as ‘Confirm-able’ again. When that happens, you should check Goodbudget for any doubles (which you did!), and then decide if you should ‘Confirm’ the resurfaced transaction.

If you’re asking why there wasn’t a duplicate in this case, then my guess is that the updated transaction used the same transaction id as the original, so Goodbudget didn’t import a new transaction.

Does that answer your question? Thanks!