Totals on mobile app disappeared

Hi guys!

I noticed that the total amount for checking, savings, and cash (less debt and credit card balances) disappeared.

Now, it’s only showing the total amount for checking, savings, and cash and not subtracting the debt and cc balances like it used to.

How can I get it to show up again?

I checked the web version and it’s still there.

Please help. Thank you!

My Android app is still showing the subtractions of credit cards and debt accounts.

IOS doesn’t seem to work the same :confused:

Web seems fine though.

I did notice that before, web version seemed to subtract cc balances only but the IOS app seemed to subtract both cc balance and the debt.

Not sure why they’re different.

Also, my app’s up to date already.

Hi @kobieee01 – Sorry for the confusion! The ‘All Envelopes’ figure at the top of your Envelopes tab on the iPhone app used to include your Available balance. As a result, that number would match the ‘Total’ that you saw on the web. We separated out the Available balance from that figure in an update last year, I believe. I think this is probably what you remember, since there has never been a ‘Total’ on the Accounts tab.

To clarify, the ‘All Envelopes’ figure is based on what you have available in your Checking, Savings and Cash Accounts minus your CC and Debt Accounts.

Hope that helps!

Hi @karisa!

Thanks for this. So, going forward, I would now look into my “All Envelopes” + “Available” for the total of my accounts less CC and debt accounts? Is this correct?

Cause I can remember seeing a view like this (since I frequently check it) with the total of my Checking, Savings, and Cash accounts minus my CC and debt accounts on my iOS app.

I hope we can figure something out.

Thank you for your help!

Also, I checked on my old phone, seems like this feature is still available for android.

Update: I tried downloading it on my iPad. Seemed to still have the feature I wanted.

Then, I tried reinstalling it on my phone and it seems to have the feature work again.

Not sure what happened there.

Anyway, thanks for your help! :slight_smile:

1 Like