Processing problem

I’m trying to figure out why it’s not taking my subscription? I am trying to get the 7.99 subscription and share it with my partner. It’s not working and I’m not even sure if it charged my card. So frustrating!!

Hi Jessica,

It looks like you managed to subscribe successfully, but also managed to accidentally close your household in the process, which is preventing you from accessing it again. If you’d like to have it restored, please shoot us a message at and we’ll get you sorted.