Hi, I hope someone can help. I have been using the app for a couple of years and love it but somehow I have got a £10 discrepancy between an account and envelope. The account has one figure and the envelope associated with that account shows that it has £10 less (which is the correct figure). If amend the bank account it puts -£10 into unallocated. Any one know how to fix this?
You might have £10 in the account assigned to another or deleted envelope.
Did you try a global search to see if there might be another transaction?
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Remember that accounts and envelopes aren’t tied together so your first goal will be to correct the account balance. As Rocket suggested, is there a duplicate transaction or perhaps a discrepancy between a Fill and some income?
The corrected account balance will reflect in your envelopes globally but as you likely already know, won’t tie directly to any specific one. I would simply transfer the £10 from another envelope(s) back to Unallocated in order to correct all the balances.
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