Hello Goodbudget community,
I’m trying to delete an already deleted account because it’s still visible on the debt tracker report.
As it was suggested, I erased all associated transactions with this account, but the problem persists.
Any recommendations on what I should do next?
Thank you.
Hi Goodbudgeter,
Thank you for bringing this to our Goodbudget community! We at Goodbudget Support will be taking a closer look at this issue.
Appreciate your patience!
Live Generously,
Chloe
After connecting with our Goodbudget Developers, we would like to take a closer look into this case. If possible, could you write to support@goodbudget.com and include your username, household email, and a screenshot of the deleted account that is still visible on the debt tracker report?
We appreciate your help and patience on this matter!
All the best,
Chloe
To follow up on this thread for other interested Goodbudget community members,
If you would like to delete a Debt Account where it will not show in the Debt Reports, then first make sure to have no transactions associated with the Debt Account and set the balance to 0. Deleted Debt Accounts that have transactions in them or a balance will remain in the Debt Payment Report. The reason for this is to be able to see the history of the paid off debt and the progress that still needs to be made.
In summary, if you delete an Debt Account and you do not want to see it on Debt Reports make sure the balance is 0 and has no transactions, then delete Debt Account
Hope this helps and happy budgeting!
Chloe