I have been using GB for a long time and just recently, the CSV import of bank transactions started complaining about the date format. No matter what I change it to, i get an error message. I have put them into dd/mm/yyyy, mm/dd/yyyy, dd/mmm/yy, dd-mmm-yyy and nothing seems to work.
This is a new issue, has GB changed their backend to cause this?
Hi @Nick_F - Sorry for the trouble importing with your CSV! We haven’t made any changes to how the import too work, so perhaps your bank changed the way they generate CSV files, and Goodbudget won’t handle the new format.
I’d recommend referring to the last section of this troubleshooting guide for tips on how to get your CSV imported. If there are no extra rows to remove, check out the Sample CSV at the bottom to see a format that GB will accept – try to get your file to look like that and GB should allow you to import with it.
Hope that helps!
Karisa