Changed envelope order but app didn't change

I changed the order of the envelopes on my computer (put fixed envelopes at the bottom of the list) but the old order is still showing up on my phone app.

Hi Cary – sorry for the confusion. If you’ve ever changed the order of your Envelopes on your phone, even if you changed them back afterwards, your phone will save a new order that’s distinct from the website and will not sync to the website order in the future going forward.

If you’d like to remove that custom phone Envelope order, shoot us an email at and we’ll get you sorted.